Frequently Asked Questions
Everything you need to know about your RitFit gear and orders.
How long does shipping take for heavy gym equipment?
Standard shipping typically takes 3-7 business days. For larger items like power cages and weight benches, we use specialized freight carriers to ensure your equipment arrives safely.
What is your return policy for fitness gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that customers are responsible for return shipping costs on non-defective items.
Do you offer a warranty on RitFit power cages?
Yes, our power cages come with a structural frame warranty. We stand by the durability of our steel and provide support for any manufacturing defects.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and financing options like Affirm, allowing you to build your home gym now and pay over time.
Are your weight plates sold in pairs or individually?
Most of our bumper plates and iron plates are sold in pairs, but specific heavy denominations may be available as single units. Please check the product description for exact details.